Last updated: May 2026 · Applies to gotascam.com and all subdomains
The short version
Free users: We don't store the content of your submissions. Your message is analysed and then discarded. No account, no logs, no tracking.
Pro users: We store your submissions and results so you have a permanent history. You can delete them at any time. We store your email address and a hashed password for authentication.
What we collect
All users (including anonymous)
- The content you submit for analysis (text, image, document) — processed immediately and not retained for free users
- IP address — used only for rate limiting and abuse prevention, not stored in your profile
- Browser type and OS — in anonymised, aggregated form for performance optimisation
Pro users (signed-in accounts)
- Email address
- Hashed password (bcrypt — we cannot see your password)
- Submission content and AI analysis results — stored for your history
- Subscription status and billing events (not payment card numbers — those go directly to our payment processor)
What we don't collect
- We do not use advertising trackers or sell data to third parties
- We do not use cookies beyond a session token for signed-in users
- We do not read or store your email inbox — email forwarding submissions are processed and discarded
How we use your data
- To provide the scam analysis service
- To maintain your submission history (Pro users)
- To send transactional emails (password reset, trial expiry notices)
- To detect and prevent abuse of the service
Data retention
Free users: Submissions are not retained after analysis.
Pro users: Submissions and results are retained until you delete them or close your account.
Your rights
You can request a copy of your data, correction of inaccurate data, or deletion of your account and all associated data at any time. Contact us at [email protected].
Third-party services
- AI language model provider — used for language analysis. Submissions are processed under our AI provider's API terms.
- VirusTotal — used for document malware scanning. File hashes may be shared per their terms of service.
- Payment processor — handles billing for Pro subscriptions. We never store card numbers.
Contact
Questions about this policy or your data: [email protected]